Last updated: June 16 2026

SteelPrepUSA LLC operates SteelPrepUSA.com. This Privacy Policy explains how SteelPrepUSA collects, uses, stores, shares, and protects personal information when customers, visitors, suppliers, manufacturers, distributors, sales representatives, or other users visit our website, submit forms, request quotes, contact us, sign up for updates, or place orders.

By using SteelPrepUSA.com, submitting a form, requesting a quote, contacting us, or placing an order, you agree to the practices described in this Privacy Policy.

Information We Collect

SteelPrepUSA may collect information that you voluntarily provide to us, including:

Name
Email address
Phone number
Business name
Shipping address
Billing address
Order information
Product interests
Quote request details
Supplier or dealer inquiry details
Warranty or service request details
Freight or delivery details
Messages submitted through contact forms
Information included in order notes or customer messages

We may also collect technical and usage information automatically when you visit SteelPrepUSA.com, including:

IP address
Device information
Browser type
Operating system
Pages viewed
Links clicked
Approximate location based on device or network information
Cookies and similar tracking technologies
Referral source
Website performance and analytics data

How We Use Information

SteelPrepUSA may use collected information to:

Respond to customer messages
Respond to supplier, dealer, reseller, distributor, or referral inquiries
Process quote requests
Process and manage orders
Provide order updates
Coordinate shipping or freight delivery
Help with warranty or service questions
Review product fit or product availability
Improve website performance
Improve customer support
Prevent spam, fraud, abuse, or security issues
Comply with legal, tax, accounting, payment, and business obligations
Send marketing emails or updates when allowed or requested

Contact Forms and Quote Forms

SteelPrepUSA uses secure website forms to route customer support, supplier inquiries, quote requests, warranty requests, and other messages.

When you submit a form, we may collect the information you enter and use it to respond to your request. Please do not submit sensitive personal information through our forms unless specifically requested.

SteelPrepUSA hides public email addresses for spam protection and uses forms to help reduce spam, phishing, and unrelated marketing messages.

Supplier / Dealer Inquiry Information

If you submit a supplier, dealer, reseller, distributor, manufacturer, sales representative, or referral inquiry, SteelPrepUSA may use that information to review possible business opportunities, request additional details, communicate with your company, evaluate product fit, and maintain business records.

Submitting a supplier inquiry does not create a partnership, dealer agreement, reseller agreement, distributor agreement, referral agreement, or other binding relationship unless confirmed in a written agreement.

Commercial Quote Request Information

If you submit a commercial quote request, SteelPrepUSA may use your information to review your equipment needs, product categories, quantities, delivery location, business use, timeline, and other details needed to respond to your request.

A quote request does not guarantee product availability, final pricing, shipping cost, delivery time, supplier approval, or order acceptance.

Orders and Payment Information

When you place an order, Shopify and payment processors may collect and process payment, billing, fraud prevention, checkout, shipping, and order information.

SteelPrepUSA does not store full credit card numbers on its website. Payment processing may be handled by Shopify, Shopify Payments, Shop Pay, PayPal, credit card processors, or other payment providers. These providers may process information according to their own privacy policies and security practices.

Shipping and Freight Information

SteelPrepUSA may use order and shipping information to coordinate delivery, freight scheduling, shipment tracking, delivery updates, damage claims, carrier communication, supplier fulfillment, manufacturer fulfillment, warehouse processing, or related order support.

For freight shipments, customer contact information may be shared with carriers, suppliers, manufacturers, distributors, warehouses, or service providers as needed to process and deliver the order.

Cookies and Tracking Technologies

SteelPrepUSA.com may use cookies and similar technologies to operate the website, remember preferences, support checkout, improve performance, analyze traffic, prevent fraud, and support marketing or advertising features.

Some cookies are necessary for the website to function. Other cookies or tracking technologies may be used for analytics, advertising, personalization, or performance measurement depending on store settings, apps, and customer privacy choices.

Customers may be able to manage cookie preferences through browser settings, Shopify privacy tools, cookie banners, or other privacy controls when available.

Analytics and Advertising

SteelPrepUSA may use analytics, pixels, advertising tools, Shopify tools, or third-party apps to understand website traffic, improve the store, measure advertising performance, personalize content, or improve customer experience.

These tools may collect information such as pages viewed, products viewed, device information, approximate location, referral source, and interactions with the website.

Marketing Communications

If you sign up for emails, discounts, updates, newsletters, or marketing messages, SteelPrepUSA may use your contact information to send commercial messages.

Marketing emails should include a way to unsubscribe where required by law. You may unsubscribe using the unsubscribe link in marketing emails when available.

SteelPrepUSA does not want spam and does not authorize third parties to send misleading marketing messages on our behalf.

How We Share Information

SteelPrepUSA may share information with third parties when needed to operate the business, fulfill orders, respond to requests, provide services, comply with law, or protect the store.

This may include:

Shopify
Payment processors
Shipping carriers
Freight carriers
Suppliers
Manufacturers
Distributors
Warehouses
Warranty providers
Service providers
Email or communication platforms
Analytics providers
Fraud prevention providers
Legal, tax, accounting, or compliance advisors
Government or law enforcement authorities when legally required

SteelPrepUSA does not sell customer personal information in the ordinary sense of directly exchanging customer information for money. However, some privacy laws may define certain advertising, analytics, or data-sharing activities as a “sale,” “sharing,” or “targeted advertising.” When required, customers may have the right to opt out of certain data sharing activities.

Data Sharing Opt-Out Rights

Depending on where you live and which privacy laws apply, you may have rights to opt out of certain types of data sale, sharing, targeted advertising, or profiling.

If SteelPrepUSA provides a data sharing opt-out page, cookie banner, privacy preference tool, or similar privacy choice mechanism, you may use that tool to manage applicable choices.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Request access to personal information we have about you
Request correction of inaccurate information
Request deletion of certain personal information
Request a copy of certain personal information
Opt out of certain marketing communications
Opt out of certain data sale, sharing, or targeted advertising activities where applicable
Limit certain uses of sensitive information where applicable
Appeal certain privacy decisions where applicable

These rights may be limited by law, business records, fraud prevention, tax, accounting, shipping, warranty, legal, or order-processing requirements.

How to Make a Privacy Request

To submit a privacy request, please use the secure contact form on SteelPrepUSA.com.

Please include enough information for us to identify your request, such as your name, contact information, order number if applicable, and the type of privacy request you are making.

SteelPrepUSA may need to verify your identity before responding to certain privacy requests.

Data Retention

SteelPrepUSA keeps personal information only as long as reasonably needed for business, legal, tax, accounting, warranty, fraud prevention, order fulfillment, customer support, supplier communication, or compliance purposes.

Retention periods may vary depending on the type of information, the reason it was collected, and legal or operational requirements.

Data Security

SteelPrepUSA uses reasonable administrative, technical, and organizational measures intended to help protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

No website, internet transmission, payment system, email system, or storage method is completely secure. Customers should avoid submitting sensitive personal information through forms unless necessary.

Children’s Privacy

SteelPrepUSA.com is intended for business and general adult use and is not directed to children under 13.

SteelPrepUSA does not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it.

Third-Party Websites

SteelPrepUSA.com may link to third-party websites, manufacturers, suppliers, payment providers, shipping carriers, apps, or other services.

SteelPrepUSA is not responsible for the privacy practices, content, security, or policies of third-party websites or services.

Changes to This Privacy Policy

SteelPrepUSA may update this Privacy Policy from time to time. The version posted on SteelPrepUSA.com will apply to the extent permitted by law.

If we make significant changes, we may update the “Last updated” date or provide additional notice when appropriate.

Contact

For privacy questions, customer support, order questions, supplier inquiries, quote requests, warranty requests, or other requests, please use the secure contact form on SteelPrepUSA.com.

SteelPrepUSA hides public email addresses for spam protection and uses contact forms to route requests properly.